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Frequently asked

A few things to know before storytime.

Book details, delivered costs, and help with your order.

Can I order today?

Yes. All 56 art editions are available as one-time book purchases for U.S. delivery. Choose a book, add your dedication, and review its preview before checkout.

What is personalized?

Your message is printed on the dedication page. The cover, story, and illustrations stay as shown.

What will my book cost?

A softcover is $19.99; a hardcover is $27.99. Below $75 in books, standard shipping is $8.45 per order to the contiguous U.S. and D.C., or $10.95 to Alaska and Hawaii. Standard shipping is free at $75 or more. A single softcover with contiguous-U.S. standard shipping is $28.44 before tax.

When and where will it arrive?

Allow approximately 2–3 weeks for production and U.S. delivery, unless checkout shows a different estimate.

We deliver to all 50 U.S. states and Washington, D.C. Dates are estimates, not guarantees. A multi-book order has one shipping charge, even if it arrives in separate parcels.

What kind of book is it?

Choose a light, flexible softcover or a sturdy hardcover. Both have 8.5 × 8.5-inch interior pages printed on paper, for a child and grown-up to enjoy together. Softcovers are staple bound; hardcovers have a rigid case cover. These are picture books, not board books. Page counts vary by story and format and are shown as you choose, including the dedication page.

Which stories and artwork can I choose?

Explore Counting, Colors, Alphabet, and Bedtime with Dogs, Cats, Dinosaurs, Trucks, or Farm Animals. Each of the 20 titles has a choice of art editions. Across the collection you’ll find Watercolor, Bright Crayon, and Soft Cartoon; the builder shows the exact choices for your title.

Can I look inside and change my choices?

Yes. Explore actual spreads, then review the cover, your dedication, and a story sample. Edit your choices before adding the book to your cart. Gifts can share one dedication or have a different note in each book.

Can I change or cancel a paid order?

Email support within 12 hours after payment with your order number and checkout email to request a dedication or address correction, or cancellation for a full refund. The time you send the request determines whether it is within the window.

What if my book is damaged or incorrect?

A Honeycomb error, manufacturing defect, shipping damage, loss, or non-delivery is covered by a no-cost replacement or refund. Send your order number and photos when available so we can help.

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